Policy
Privacy policy
How Prime Halal Certification intends to collect, use, protect and retain information submitted through certification, verification and enquiry workflows.
Verification ready
Certificate status interface
Certificate number
Certificate holder
Approved scope
Status and expiry
Public verification displays approved certificate information while protecting confidential business records.
Public policy
Privacy commitments
Prime Halal Certification handles certification, verification and enquiry information through role-based access, public-field controls and documented retention practices.
Information collected
- Application and enquiry forms may collect contact details, business details, certification scope information and supporting documents.
- Certificate verification searches may collect the search terms submitted and limited request metadata needed for abuse prevention and audit trails.
- Staff workflows may record decisions, status changes and actions taken on applications, certificates and enquiries.
Use and access
- Information is used to assess certification requests, respond to enquiries, verify certificates, manage complaints and maintain certification records.
- Access is limited to authorised personnel and service providers who need the information to operate the platform.
- Public certificate lookup must display only approved public fields, not private application evidence or internal audit notes.
Protection and requests
- The platform uses role-based access, audit logging, secure file handling and retention controls appropriate to certification records.
- Prime maintains retention controls for applications, certificates, audit evidence, enquiries and verification logs.
- People may contact Prime to request access, correction or deletion where applicable.